On successful completion of this programme the learner will be able to :
Description
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Learners will have a broad knowledge and appreciation of the main functional domains of retail management. This includes business management, accounting, people management and development, sales and marketing, and retail operations. They will have a good understanding of how these different domains link with each other in a retail environment
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Learners will be familiar with key management theories, models and frameworks.
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Learners will use their own experience and case study scenarios to address retail management situations in an integrated way.
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Learners will be able to apply technical skills and tools in particular areas e.g. preparation of a staffing plan, calculation and use of various economic costs, demonstration of leadership skills.
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Learners will have a demonstrated ability to diagnose management and organisational problems and suggest appropriate recommendations based on their holistic knowledge of how organisations operate.
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Learners will be aware of the significance of planning, design and innovation in business and management in a retail environment
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Learners will be able to apply the concepts of planning and staff management to the supervision and line management of staff.
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Learners will have knowledge of modern managerial best practice in retail and be able to evaluate managerial performance, including their own, to enhance business performance
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Learners will be aware of the legal implications in the retail environment from an employment law and health and safety perspective
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