Indicative Content |
Introduction to Management and Managers
Defining Management. Differentiating types of managers, their roles and responsibilities How the managers job is changing.
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Functions of the Retail Manager
• Staffing • Directing • Training • Motivating Employees • Communication • Employee Scheduling
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Planning and Strategy
The importance of planning. The difficulties of planning. A framework for planning. Examining the purpose of the organisation: the Mission. The Business Environment and the tools applied in assessing the environment. Differing types of strategies and levels of strategy. Implementation of plans and the problems of implementation. Evaluation and feedback.
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Foundations of Organisational Structure
The importance of organisational structure. Key elements in designing organisational structure. Mechanistic and Organic structures. Contingency factors influencing structure. Implications of differing structural choices.
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Contemporary Organisational Structures
Organising for integration, collaboration, and innovation. Boundaryless (Networked / Virtual) Organisations. The Flexible Firm and Contingent Workforce. Issues with contemporary organisation for employees and employers.
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Core Organisational Functions
Overview of key concepts in the functional areas of:
1. Marketing; 2. HRM; 3. Finance and Accounting.
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Control
The importance of Control. The Control Process. Controlling Employee Performance. Controlling Organisational Performance. Feedforward / Concurrent / Feedback Control The Balanced Scorecard. Issues with Control.
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Recommended Book Resources |
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Robbins, S.P., and Coulter, M.. (2014), Management, 12th Global Edition. 1; 8; 9; 11; 12; 10.,, Pearson, Harlow, Essex.
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Supplementary Book Resources |
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Mullins, L.J., with Gill, C.. (2013), Management and Organisational Behaviour, 10th Edition. FT Prentice Hall, Harlow, Essex.
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G. A. Cole, and P. Kelly. (2015), Management Theory and Practice, 8th Edition. International Thomson Business Press, Andover.
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This module does not have any article/paper resources |
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This module does not have any other resources |
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