Specifications of the qualifications and experience required of staff
Learning Outcomes
On successful completion of this module the learner will be able to:
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Learning Outcome Description
LO1
Students will develop an understanding of how operations in both manufacturing and service organisations can be used as a source of competitive advantage
LO2
Students will develop an understanding of the importance of adding value for customers through processes such as supplier relationships, new service / product development, order fulfilment and customer relationships.
LO3
Students will understand the role of support processes such as Information Systems, Engineering, HR and Finance
LO4
Students will develop the skill to analyse a Supply Chain case study.
LO5
Students will research, develop and write-up a project based on a Global Supply Chain issue in a business.
Dependencies
Module Recommendations
This is prior learning (or a practical skill) that is required before enrolment on this module. While the prior learning is expressed as named NCI module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).
No recommendations listed
Co-requisite Modules
No Co-requisite modules listed
Entry requirements
Module Content & Assessment
Indicative Content
Operations and Supply Chain Management across the Organisation
• Evolution of Operations and Supply Chain Management
• The Supply Chain View
• Competitive Priorities and Capabilities
• Operations Strategy and Global Competition
Developing a Process Strategy
• Process Strategy and Decisions
• Process Structure in Services
• Process Structure in Manufacturing
• Customer and Supplier Involvement
• Resource Flexibility
Analysing Processes
• Systematic Approach
• Documenting the Process
• Evaluating Performance
• Generating Ideas
• Redesigning the Process
• Designing Lean Systems
• Supply Chain Design across the Organisation
• Supply Chains for Services and Manufacturing
• Measures of Supply Chain Performance
• Outsourcing Processes
• Strategic Implications
Locating Facilities
• Factors affecting Location Decisions
• Locating a single Facility
• Locating a Facility within a Supply Chain Network
Integrating the Supply Chain
• Supply Chain Dynamics
• New Service or Product Development Process
• Supplier Relationship Process
• Order Fulfilment Process
• Customer Relationship Process
• Improved Supply Chain Performance
Managing Sustainable Supply Chains
• Sustainability across the Organisation
• Supply Chains and Environmental Responsibility
• Supply Chains and Social Responsibility
Assessment Breakdown
%
Coursework
50.00%
End of Module Assessment
50.00%
Assessments
Full Time
Coursework
Assessment Type:
Assignment (0350)
% of total:
50
Assessment Date:
n/a
Outcome addressed:
1,2,4
Non-Marked:
No
Assessment Description: Individual or group based assignment (based on the issues /complexity of the assignment
End of Module Assessment
Assessment Type:
Terminal Exam
% of total:
50
Assessment Date:
End-of-Semester
Outcome addressed:
1,2,3,4
Non-Marked:
No
Assessment Description: Two section examination Paper
Section 1: Compulsory Case Study, with one, two or possibly three sub-questions Section 2: Learners to answer one question, from a choice of three
50% (Case Study and the three questions in Section 2 carry equal marks)
No Workplace Assessment
Reassessment Requirement
Repeat failed items The student must repeat any item failed
NCIRL reserves the right to alter the nature and timings of assessment
Module Workload
Module Target Workload Hours 0 Hours
Workload: Full Time
Workload Type
Workload Description
Hours
Frequency
Average Weekly Learner Workload
Lecture
No Description
2
Every Week
2.00
Tutorial
No Description
1
Every Week
1.00
Independent Learning Time
No Description
7.5
Every Week
7.50
Total Weekly Contact Hours
3.00
Workload: Part Time
Workload Type
Workload Description
Hours
Frequency
Average Weekly Learner Workload
Lecture
No Description
2
Every Week
2.00
Tutorial
No Description
1
Every Week
1.00
Independent Learning Time
No Description
89
Every Week
89.00
Total Weekly Contact Hours
3.00
Module Resources
Recommended Book Resources
Krajewski et al. (2013), Operations Management Processes and Supply Chains, 10th. Pearson.
Slack et al. (2010), Operations Management, 6th. FT Prentice Hall.
Benton, W.C.. (2010), Purchasing and Supply Management, 2th. McGraw –Hill.
James A. and Fitzsimmons M.. (2005), Service Management, Fitzsimmons, McGraw-Hill.
This module does not have any article/paper resources