| Long Title: | Operations Planning & Design |
| Language of Instruction: | English |
| Field of Study: |
Management and administration
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| Module Coordinator: |
COLIN WHITSTON |
| Module editor: |
Michael Nelson |
| Teaching and Learning Strategy: |
The module will be delivered though interactive lectures and tutorials, with specific topic-based case studies exercises emphasising the application of theoretical course concepts. |
| Learning Environment: |
College based. |
| Module Description: |
This module aims to provide an understanding of the critical role of Operations Management in delivering on an organisation’s corporate strategy and sustainable competitive advantage. It examines the concept of Supply Chain Management, from the procurement of the organisation’s strategic resources and materials, through the internal conversion processes, and the distribution of its goods and services to their end users. Quantitative techniques will explain the cost-focused criteria of procurement and inventory control; capacity planning; the design efficiencies of conversion process types in both service and manufacturing sector; statistical quality control systems; and the economies of logistics and distribution-centre location. The module will cover the concepts of ‘lean’ operations, Just-in-Time and Total Quality Management in meeting customer expectations. |
| Learning Outcomes |
| On successful completion of this module the learner will be able to: |
| LO1 |
LO 1. Appreciate the strategic variable options for OM, and their deployment relative to corporate objectives, competitive advantage and customer satisfaction. |
| LO2 |
LO 2. Understand the quantitative techniques used to support decision-making across the supply-chain, from procurement, inventory control, conversion process design and efficiency, logistics and facility location. |
| LO3 |
LO 3. Design systems for Total Quality Management (TQM), continuous improvement, Kaizen, process innovation, ‘Lean’ operations and JIT. |
| LO4 |
LO 4. Formulate forecasts to assist capacity planning, scheduling across the supply-chain, managing demand, and meeting varying and fluctuating customer demands. |
| LO5 |
LO 5. Develop a reflective approach to analyse and evaluate operational situations. |
| Pre-requisite learning |
Module Recommendations
This is prior learning (or a practical skill) that is required before enrolment on this module. While the prior learning is expressed as named NCI module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).
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| No recommendations listed |
Requirements
This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section.
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| No requirements listed |
Module Content & Assessment
| Indicative Content |
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Introduction to and overview of Operations Management.
The strategic importance of Operations Management in creating value and achieving corporate objectives through management of the total supply-chain.
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Supply Chain Management
Managing the supply-chain linkages: - from inputs of materials and resources, through internal conversion processes and distribution to end users.
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Planning and Control
Forecasting and capacity planning. Scheduling across the supply-chain, determining levels of inventory, demand management, and managing variations and fluctuations in customer needs.
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Processes
Process selection in manufacturing and service sectors. Determination of process type relative to volume and customisation.
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Continuous Improvement
Kaizen, operations improvement techniques, developing progressive quality standards and dealing with critical failure recovery.
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| Assessment Breakdown | % |
| Coursework | 50.00% |
| End of Module Assessment | 50.00% |
Full Time
| Coursework |
| Assessment Type |
Assessment Description |
Outcome addressed |
% of total |
Assessment Date |
| Case Study |
The case-study based operations management project is delivered in a number of discreet parts, the first is Individual Industry Research |
1,2,3,4 |
10.00 |
n/a |
| Proposal (0250) |
Group Operations Management Plan |
1,2,3,4 |
20.00 |
n/a |
| Multiple Choice Questions |
MCQ |
1,2,3,4 |
20.00 |
n/a |
| End of Module Assessment |
| Assessment Type |
Assessment Description |
Outcome addressed |
% of total |
Assessment Date |
| Terminal Exam |
End-of-Semester Final Examination |
1,2,3,4,5 |
50.00 |
End-of-Semester |
| Reassessment Requirement |
Repeat examination
Reassessment of this module will consist of a repeat examination. It is possible that there will also be a requirement to be reassessed in a coursework element.
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NCIRL reserves the right to alter the nature and timings of assessment
Module Workload
| Workload: Full Time |
| Workload Type |
Workload Description |
Hours |
Frequency |
Average Weekly Learner Workload |
| Lecture |
No Description |
3 |
Every Week |
3.00 |
| Tutorial |
No Description |
1 |
Every Week |
1.00 |
| Independent Learning |
Self-study |
17 |
Every Week |
17.00 |
| Total Hours |
21.00 |
| Total Weekly Learner Workload |
21.00 |
| Total Weekly Contact Hours |
4.00 |
| Workload: Part Time |
| Workload Type |
Workload Description |
Hours |
Frequency |
Average Weekly Learner Workload |
| Lecture |
Class attendance |
2 |
Every Week |
2.00 |
| Assignment |
Case-study |
24 |
Once per semester |
2.00 |
| Independent Learning |
Self-study |
4 |
Every Week |
4.00 |
| Total Hours |
30.00 |
| Total Weekly Learner Workload |
8.00 |
| Total Weekly Contact Hours |
2.00 |
Module Resources
| Recommended Book Resources |
|---|
- Cecil C. Bozarth and Robert B. Handfield . 2013, Introduction to Operations and Supply Chain Management., 3rd Ed. Ed., Pearson Education [ISBN: 978-0-273-77008-4]
- Nigel Slack, Stuart Chambers and Robert Johnson. 2013, Operations Management, 7th Ed. Ed., Pearson Education [ISBN: 0-273-77621-5]
| | Supplementary Book Resources |
|---|
- International Journal of Operations & Production Management, na
| | This module does not have any article/paper resources |
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| This module does not have any other resources |
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Module Delivered in
| Discussion Note: |
Module name-change.
Because of Globalisation and its impact on dispersed operations facilities, sources of supply and location of markets, it is being suggested that the Module title be changed to Operations and Supply Chain Management. |
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