Module Code: H8BPM
Long Title Business Process Management
Title Business Process Management
Module Level: LEVEL 8
EQF Level: 6
EHEA Level: First Cycle
Credits: 10
Module Coordinator: DERMOT BRADFIELD
Module Author: DERMOT BRADFIELD
Departments:  
Specifications of the qualifications and experience required of staff  
Learning Outcomes
On successful completion of this module the learner will be able to:
# Learning Outcome Description
LO1 Business Process Management - Model business processes - Benchmark business processes performance - Assess business processes performance - Design business process improvements.
LO2 Understand the role and potential of IT to support business process management.
LO3 Understand the challenges of business process change and how to support business process change.
LO4 Understand different approaches to business process modeling and improvement.
LO5 Understand the challenges and risks concerning business process outsourcing, especially those dealing with ethnic cultural differences from offshore engagements.
LO6 Use basic business process modeling tools.
LO7 Simulate simple business processes and use simulation results in business process analysis.
Dependencies
Module Recommendations

This is prior learning (or a practical skill) that is required before enrolment on this module. While the prior learning is expressed as named NCI module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).
No recommendations listed
Co-requisite Modules
No Co-requisite modules listed
Entry requirements  
 

Module Content & Assessment

Indicative Content
Business Process Management – 15%
Principles of Business Process Management Business Process Re-engineering Business Process Modelling Challenges in managing business processes Approaches to business process management & improvement
Understanding organisational processes - 20%
Business process definition and classification Identifying core processes Modeling processes Documenting processes
Process assessment - 15%
Measuring performance Benchmarking Statistical techniques for process measurement
Process improvement - 15%
Process design guidelines and principles Continuous process improvement Change management
Using IT for process management and improvement - 20%
Business process improvement and modeling software Tools of business process simulation ERP systems Use cases
Organisational issues in business process management - 15%
Understanding the customer Business process outsourcing Managing processes that cross organisational borders
Practical Content
Case study of business re-engineering for a given problem domain Case study highlighting lessons learned for developing Flexibility in customer facing systems
Assessment Breakdown%
Coursework30.00%
End of Module Assessment70.00%

Assessments

Full Time

Coursework
Assessment Type: Assignment % of total: 30
Assessment Date: n/a Outcome addressed: 1,2,3,4,5,6,7
Non-Marked: No
Assessment Description:
Sample Continuous Assessment: A Case study of business re-engineering for a given problem domain.
End of Module Assessment
Assessment Type: Terminal Exam % of total: 70
Assessment Date: End-of-Semester Outcome addressed: 1,2,3,4,5,6,7
Non-Marked: No
Assessment Description:
End-of-Semester Final Examination
No Workplace Assessment
Reassessment Requirement
Repeat examination
Reassessment of this module will consist of a repeat examination. It is possible that there will also be a requirement to be reassessed in a coursework element.

NCIRL reserves the right to alter the nature and timings of assessment

 

Module Workload

Module Target Workload Hours 0 Hours
Workload: Full Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lecture No Description 2 Every Week 2.00
Tutorial No Description 2 Every Week 2.00
Independent Learning Time No Description 17 Every Week 17.00
Total Weekly Contact Hours 4.00
Workload: Part Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lecture No Description 2 Every Week 2.00
Tutorial No Description 2 Every Week 2.00
Independent Learning Time No Description 202 Every Week 202.00
Total Weekly Contact Hours 4.00
 

Module Resources

Recommended Book Resources
  • Tony Benedict et al. (2013), BPM CBOK Version 3.0: Guide to the Business Process Management Common Body Of Knowledge, Third Edition. CreateSpace Independent Publishing Platform.
  • Marlon Dumas et al. (2013), Fundamentals of Business Process Management, 2013 Edition. Springer.
  • Mathias Weske. (2012), Business Process Management: Concepts, Languages, Architectures, Second Edition. Springer.
  • Artie Mahal. (2010), How Work Gets Done: Business Process Management, Basics and Beyond, First Edition. Technics Publications.
This module does not have any article/paper resources
This module does not have any other resources
Discussion Note: