Specifications of the qualifications and experience required of staff
Learning Outcomes
On successful completion of this module the learner will be able to:
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Learning Outcome Description
LO1
Critically evaluate the collective and individual responsibilities of the Board of Directors, the various committees, functions, and officers within the credit union structure, and the relationship between these key functions;
LO2
Evaluate how the principles of good governance are applied in a credit union structure;
LO3
Understand the financial structure within a credit union, and describe the purpose of key financial statements;
LO4
Describe the process of administering the various types of new and existing memberships within the credit union in accordance with legal and regulatory requirements;
LO5
Compare and contrast the key features of credit union savings and lending products;
LO6
Analyse the nature and purpose of internal controls in the operation of the credit union;
LO7
Apply learning within a credit union context.
Dependencies
Module Recommendations
This is prior learning (or a practical skill) that is required before enrolment on this module. While the prior learning is expressed as named NCI module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).
No recommendations listed
Co-requisite Modules
No Co-requisite modules listed
Entry requirements
Module Content & Assessment
Indicative Content
Reporting Structure in the Credit Union
•Lines of management •Authority •Operational staff •Reporting in the credit union
Membership: The Application Process
•Credit union membership •Common Bond •Membership and anti-money laundering •Nominating property •Joint holdings and minor accounts
Credit Union Services
•Savings •Dividend •Interest on deposits •Loans •Lending related legislation •Member transactions and anti-money laundering
Risk and Internal Controls
•Risk management •Internal controls •Oversight functions •Policies and procedures
The Relationship between Staff and Members
•The importance of member service •Communication •How to handle difficult situations •How to handle complaints •Complaints framework
What is Governance?
•Defining governance •Evolution of governance in credit unions •The credit union governance model
The Governance Structure in the Credit Union
•Overview of legal and regulatory requirements •The non-executive (hands-off) role of the Board •Committees, principal posts and reporting structures •The role of the Manager/CEO •Compliance Officer, Risk Management Officer and Internal Audit Function •Role of the Chair
Strategic/Business Planning
•Defining strategic/business planning •Approaches to strategic/business planning •Stages of strategic/business planning
Overseeing the Credit Union
•Balancing business, prudential and cooperative interests •Overseeing the compliance function •Overseeing the risk management function •Overseeing the manager/CEO •Overseeing committees •Performance management •Policies and resources •Overseeing the Board of Directors
Developing and Maintaining a Robust Governance Model
•Ethics •Principles of good governance •Succession planning •Training and continuous professional development
Assessments
Reassessment Requirement
Repeat failed items The student must repeat any item failed
NCIRL reserves the right to alter the nature and timings of assessment
Module Workload
Module Target Workload Hours 0 Hours
Workload: Part Time
Workload Type
Workload Description
Hours
Frequency
Average Weekly Learner Workload
Independent Learning
Reading/research
105
Every Week
105.00
Lecture
Online live class (2 x 3 hours)
Workshop (1 x 7 hours)
Directed reading & formative assessmeent (18 hours)
Online discussion forum/tutor support (9 hours)
40
Every Week
40.00
Total Weekly Contact Hours
40.00
Module Resources
Recommended Book Resources
NCI. (2018), Credit Union Business, Governance and Operations, [ISBN: MODULE MANUAL].
This module does not have any article/paper resources